Bespoke holistic treatments just for you

Welcome to Tracey Smith Reflexology in Westminister & East Dulwich;

Complementary Therapies for health, relaxation and renewal

Welcome to

Tracey Smith Reflexology

My name is Tracey Smith and I am a fully qualified and insured Reflexologist based in East Dulwich on Mondays and Tuesdays and in Westminster on alternate Wednesdays.

I am both a practitioner and the Head of Reflexology support and

Research for the Association of Reflexologists where I am employed three days per week. Because I am passionate about reflexology I split my time between providing treatments to clients and working at the Association of

Reflexologists. This is the best of both worlds - I love helping clients

directly and my work at the Association of Reflexologists keeps me up to date with the latest knowledge.

I am a Fellow member of the Association of Reflexologists (AoR) and have been a member since qualifying as a reflexologist back in 1997. To visit the AoR's website just click here.

I have run a successful holistic practice in central London for many years.

I was a scientist for eighteen years before becoming a Reflexologist. I worked on many research projects in several teaching hospitals across London on various projects in the fields of cancer, immunology, genetics and infertility.

I have worked in the past in a voluntary capacity as a Reflexologist at the Haven Trust, a breast cancer support charity in Fulham.

To see my full qualifications, click here.

Tracey Smith is a founder of the collective of practitioners- the East Dulwich Health Hub

My Qualifications

1994 BSc (Hons) In Applied Biology (Immunology), Nescot, Surrey

1997 Practitioners Certificate in Reflexology, North London School of Massage and Reflexology, London(This school was accredited by the Association of Reflexologists but has now ceased training)

2000 Reiki 1 Attunement, Liz Gale School of Reiki, London

2000 Indian Head Massage, Middlesex School of Complementary Medicine, Stanmore

2001 Reiki 2, Liz Gale School of Reiki, London

2002 Reflexology and Chinese Meridian theory, Oxford School of Reflexology, Wheatley

2005 Reiki Master, Liz Gale School of Reiki, London

2008 Fellow of the Association of Reflexologists

2009 Registrant of the CNHC

About Reflexology

Balance

The World Health Organisation defines health as ‘physical, mental and social well-being, not merely the absence of disease or infirmity'. As individuals we should have high levels of well-being, we should feel relaxed, full of energy, vibrant, and happy yet so often we do not. Feeling good about yourself is wrapped up in so many aspects of our lives and when we do not feel good our lives are harder and more unhappy.


Reflexology can help with your well-being, it can help you relax and sleep better which will, in turn, make you feel better.


Improved well-being is what we all want and reflexology might just help!


The theory of Reflexology is that it is a non-invasive method of stimulating reflexology points in the feet (also hands, face and ears) through the medium of touch. A a reflexologist I will treat the feet in a specific pattern that theoretically reflects the positions of the organs in the body. Sensitivities in the feet will lead me to reflexology imbalances which can then be released.


For an interactive view of how reflexology points reflect the body click on the icon below for the Association of Reflexologist's interactive foot map.

All areas of the feet are included so the experience is holistic – through the feet the body is treated as a whole not as a selection of symptoms.

What does a treatment entail?

Before your first treatment, I will ask you a few questions about your medical history, about your present and past health and your lifestyle. This will cover aspects of physical, mental and emotional health and will take approximately 10 minutes. This will now be by phone the day before your appointment. A risk assessment regarding Covid-19 will also be carried out at the same time. This is for the protection of all.


I will wipe your feet with a moist wipe and then apply some lotion to aid the movement of my hands over your feet. This is then followed by approximately a fifty-minute treatment.

It should be a relaxing and enjoyable experience. However, a fleeting feeling of tenderness may be felt which will indicate to reflexology imbalances the release of these imbalances loosens tensions and may aid the free flow of energy in the body restoring its natural balance.


Any subsequent treatments will have a shorter questionnaire just to see how you have been since the last treatment.



Reflexology should not be used as an alternative to seeing your Doctor or taking medical advice. It is a complementary therapy and can be used alongside other medical treatments.

How can Reflexology help?

Try something new, because only you can improve your well being but Reflexology may just give you a helping hand!


Reflexology works on an individual level, most people will feel relaxed and have increased well being after a treatment. Some clients see large changes in their circumstances but this is very much personal. The only way to see if reflexology will work for you is to try it.


Try reflexology for size - or you'll never know if it fits!

Other Treatments

Indian Head Massage

This is a shoulder, neck and scalp massage. It is carried out through clothing with no oils, it also includes acupressure points on the face. A treatment needs a 30 minute appointment.


The original name for this is CHAMPISSAGE, which is where we derive our word SHAMPOO. In India it is part of a hair cut or dressing.

Reiki

This is a healing treatment with low levels of touch, again through clothes. It works by utilising a healing power called the Universal healing energy. It is a very gentle way of removing stress and re-balancing the body’s systems.

It is a Japanese therapy.

Frequently Asked Questions

Who can have Reflexology?

The simple answer is anyone; men, women, babies and children may benefit.

However, anyone with ongoing deep vein thrombosis or any form of blood clot could not be treated until their medication to control the clotting was properly balanced.

I am well so how can it help me?

Reflexology is believed to be a preventative form of therapy, helping you to retain your feeling of wellness.

It is hypothesised that approximately 70% of all illnesses are linked to stress so removal of some of the stresses in life can be beneficial to good health.

What sort of problems might it help?

Reflexology can only claim to treat for stress and relaxation however many people find that how they cope with their illness or problem changes when receiving reflexology.


It is particularly helpful with the ‘sort of feeling under the weather’ issues with lots of minor symptoms not big enough to take to the Doctor, for example minor backache plus headache plus not sleeping with poor concentration.

Reflexology is believed to re-balance the systems of the body so they work in harmony with each other. It works on an individual basis, with everyone reacting differently to the treatment.

Does it hurt?

Reflexology treatments may be firm or light. I am from the firm school of treatment and my treatments may be uncomfortable at times. The Reflexology imbalances may be present for several reasons and after a release of the energy block the ‘imbalance’ may be helped by the healing energy being able to flow freely. This release may be uncomfortable during the application of pressure however this is under the clients control and the treatment can be lightened if it is too uncomfortable. Many of my clients say it’s a ‘feeling of good ache, like its doing some good’

I have sub-fertility issues and have heard that Reflexology might just help – is this the case?

While there is no scientific evidence to support this, there is a growing band of women who believe they now have children due to having had Reflexology. Often these women have tried for years to become pregnant and may have even tried other types of fertility treatment without success. Then they try Reflexology, and after a course of treatment the body begins to work harmoniously. Stress is heavily involved in fertility problems so it might be the reduction in stress brought about by the reflexology that allows for a pregnancy to result but this is as yet unproven.


Again you will never know if it works for you unless you book an appointment and try reflexology for yourself!

Can reflexology help chronic illnesses?

Reflexology does not claim to cure but it can be used as a support mechanism for many illnesses both acute and chronic. Again the only way you will know how it will affect you in your particular situation will be to try it.


Reflexology can be surprising with its effects!


Reflexology should not be used as an alternative to seeing your Doctor or taking medical advice. It is a complementary therapy and can be used alongside other medical treatments.

Get in touch

If you would like to ask any questions or to book an appointment please get in touch and I will get back to you as soon as I can.

I have limited availability due to my commitments with the Association of Reflexologists and a corporate in-house practice.


Please note; I am only available on Mondays, Tuesdays, and alternate Wednesdays.


All bookings will now be made directly with me, either by text on 07899077855 or through my booking page: traceysmithreflexology.setmore.com


Payments here can be made in advance online on the link above via credit or debit card. Alternatively, payments at the time of the appointment can be made by cash or credit card.

READ MY LATEST BLOG

Where to Find Me

Oruspace

20-22 Lordship Lane

East Dulwich

SE22 8HN

The Abbey Centre

34 Great Smith Street

Westminster

London

SW1P 3BU

Treatment Costs

Reflexology £70 for 1 hour

This is a full bespoke foot reflexology treatment using organic reflexology cream from the Association of Reflexologists.


Deep Relax Reflexology £100 for 85 mins

This is a combination of elements of Indian Head Massage, facial reflexology (Bergman method) using Neal's Yard organic pre-blended facial oils, and a full one-hour foot reflexology treatment.


Only at Oruspace, East Dulwich

Indian Head Massage £40 for 30 mins.

A 30 mins shoulder and scalp massage with some face pressure points.


Reiki £40 for 30 mins

A healing modality where the Universal healing energy is applied by light touch through clothes.

Parent/ baby reflexology £70 for one hour

50 mins for you, 10 for baby. Coincide appointment time with nap or feeding time.

Please note that there is a charge for appointments cancelled with less than 24 hours notice as a courtesy to other clients waiting for appointments.

My Qualifications

BSc (Hons) In Applied Biology (Immunology), Nescot, Surrey

Practitioners Certificate in Reflexology, North London School of Massage and Reflexology, London(This school was accredited by the Association of Reflexologists but has now ceased training)

Reiki 1 Attunement, Liz Gale School of Reiki, London

Indian Head Massage, Middlesex School of Complementary Medicine, Stanmore

Reiki 2, Liz Gale School of Reiki, London

Reflexology and Chinese Meridian theory, Oxford School of Reflexology, Wheatley

Reiki Master, Liz Gale School of Reiki, London

Fellow of the Association of Reflexologists

Registrant of the CNHC

Reflexology Lymph drainage with Sally Kay

Facial reflexology with Ziggie Bergman

Advanced facial reflexology with Ziggie Bergman

Zone face lift with Ziggie Bergman

Hypnosis and NLP with Neurolinguistic Healthcare

YOUR PERSONAL INFORMATION - GENERAL DATA PROTECTION REGULATION (GDPR)

GDPR is bringing in new legal protection for personal information from May 2018. This tells you what personal information I hold and why, and what your rights are. You will be asked to complete a signed declaration of agreement at our first face to face contact.


Therapist’s Name/Identity: Tracey Smith FMAR BSc (Hons)

Therapist’s Contact Details:

Telephone No: 07899077855


Email address: 1963traceysmith@gmail.com/ tsmith@onesound.co.uk/ tracey_smith24@sky.com

Address: 11 Ashmore Close, London, SE15 5GY


Data Controller Contact Details: as above

The Purpose of processing Client Data

In order to give professional reflexology treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing reflexology treatments and associated recommendations concerning aspects of health and wellbeing which I will offer to you.

Lawful Basis for holding and using Client Information


As a full member of the Association of Reflexologists, I abide by the AoR Code of Practice and Ethics. The lawful basis under which I hold and use your information is my legitimate interests i.e.my requirement to retain the information in order to provide you with the best possible treatment options and advice.


As I hold special category data (i.e. health related information), the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.

What information I hold and what I do with it


In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:

•Your contact details

•Medical history and other health-related information (gained from you at first consultation)

•Treatment details and related notes (made after each consultation)


I will NOT share your information with anyone else (other than as required for legal process) without explaining why it is necessary, and getting your explicit consent.

How Long I Retain Your Information for


I will keep your information for the following periods:

•8 years for adult data to comply with my registration with the CNHC

•Or for any child treated within my practice to comply with the legal practice regarding children records - until the age of 25 if 17 when treated, then to 26 years of age.


Your data will not be transferred where it is under my control outside the EU, without your consent.

Protecting Your Personal Data


I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

I will contact you using the contact preferences you give me in relation to:

• Appointment times

• Reflexology information or information related to your health

Your Rights

GDPR gives you the following rights:


• The right to be informed:

To know how your information will be held and used (this notice).

• The right of access:

To see your therapist’s records of your personal information, so you know what is held about you and can verify it.

• The right to rectification:

To tell your therapist to make changes to your personal information if it is incorrect or incomplete.

• The right to erasure (also called “the right to be forgotten”):

For you to request your therapist to erase any information they hold about you

• The right to restrict processing of personal data:.

You have the right to request limits on how your therapist uses your personal information

• The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.

• The right to object:.

To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.

• Rights in relation to automated decision-making and profiling.

• The right to lodge a complaint with the Information Commissioner’s Office:

To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.


If you wish to exercise any of these rights, please use the contact details given above.


If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at: www.ico.org.uk

Therapist’s Rights

Please note:

• If you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you

• Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed

• Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.